1.1. For visiting www.blueclub.in we are thanking you. The mobile application or any other media ("Website") that is accessed or used whether automated or otherwise, in www.blueclub.in website by you, it is agreed by you as a registered or guest user in terms of the eligibility criteria set out herein you (“User”) that you agreed to be bound by these Terms and Conditions (“Terms”) and any additional terms and conditions of third party sellers (“Sellers”).
1.3. “You” are referenced in these Terms, as "User" which is meaning the end user/customer accessing the Website, its contents and using the Services offered through the Website. Independent third party service providers or Sellers, and references to the “Website”, "Blue Club", www.blueclub.in is meant by "Service Providers", Website and/or Blue Club Collection Private Limited, its affiliates and partners (as applicable) is meant by "we", "us" and "our" .
1.5. Only for convenience and identification the headings and subheadings are included herein and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any linked sites in any manner whatsoever.
1.6. To both the singular and plural form of the terms defined herein the Terms will be equally applied. The corresponding masculine and feminine will be included whenever the context may require any pronoun. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.
1.7. The Website is operated by Blue Club Collection Private Limited, a company incorporated under the laws of India having its registered office at Jagnath Ploat, Dr. Yank Road, Rajkot Gujarat India. All references to Website in these Terms shall deem to refer to the aforesaid entity in inclusion of the online portal.
1.8. The transactions between the Users and the Sellers are operated by Blue Club and it is directly involved as a marketplace. As a result, Blue Club has control over the quality, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of us to sell items or the ability of Users to pay for the Products. does Content or information provided by users are not pre-screened by Blue Club and that a User or Seller will actually complete a transaction cannot be ensured by Blue Club. Therefore, legal ownership of items from the Seller to the Users cannot be and not transferrable by Blue Club.
1.9. In addition, third party/Seller terms and conditions will be subjected to the terms and conditions for any Product, sale, discount, discount vouchers, gift vouchers, pre-paid instruments or contest event organized on the Website from time to time,. Further to the above, some areas of the Website may contain content provided by our third party partners and such content, which are posted within those areas by them will be subjected to separate terms and conditions of use .
1.11. Right to change these Terms at any time is reserved by us. The Users from time to time will be notified of such changes, which are going to be effective and will be posted on the Website and may, at the sole discretion of the Website. Notwithstanding the foregoing, after any such changes is posted by us, the modified Terms to be accepted by you to continuing to use the Website.
1.12. Until terminated by either you or Blue Club these Terms will continue to be applied in accordance with the terms set out below:
1.12.1. The agreement with Blue Club can be terminated by (i) not accessing the Website; or (ii) closing Your Account, if such option has been made available to you.
1.12.2. The above clause shall also apply to any additional Terms applicable to the use of the Website and the right to terminate access to the Website (including any services offered as part thereof) is reserved by Blue Club;
1.13. Notwithstanding the foregoing, these provisions set out in these Terms which by their very nature survive are meant to survive termination, shall survive the termination / expiry of this agreement.
2. Eligibility to use
2.1. Only to such persons who can legally contract under Indian Contract Act, 1872, the use of the Website is available. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. shall not be eligible to use the Website.
2.2. Any minor desirous to use or transact on Website, is required to conduct such transaction through their legal guardian or parents.
2.3. If it is brought to the Website’s notice or if it is discovered that the person accessing/using the Website is under the age of 18 years, the right to terminate any membership and / or refuse to provide access to the Website is reserved by the Website.
2.4. By accepting the Terms or using or transacting on the Website, it is irrevocably declared and undertaken by the User that he/she is of legal age i.e. 18 years or older and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws.
3. Account, Password, and Security
3.1. The Website and the Products may be accessed by any person either by registering to the Website or using the Website as a guest. However, access to all sections of the Website including certain benefits/promotional offers may not be allowed to a guest user, it will be reserved only for the purpose of registered Users, and which may change from time to time at the sole discretion of the Website.
3.2. If you wish to register yourself with the Website, you shall be required to create an account by registering through Facebook or your email account or by filling in the details prescribed in the Website registration form. Upon completing the Website's registration process a password and account designation will be received by you. For maintaining the confidentiality of the password and account you will be responsible, and for any and all activities that occur under your password or account you will be fully responsible. It is agreed by You to (a) any unauthorized use of your password or account or any other breach of security will be immediately notified to the Website by you, and (b) at the end of each session exit from your account is ensured by you. blueclub.in cannot and will not be liable for any loss or damage arising from your failure to comply with this Section or for any losses occurring thereto. Any claims against the Website to be waived by you as the User for any loss and damage suffered by you on account of your failure to comply with the Terms and reasonably expected good practices in this regard.
3.3. If any User learns or is made or becomes aware of any instance of hacking or misuse of its User account, it shall without delay notify the Website of the same. Additionally, registered Users may be held liable for losses incurred by the Website for any loss or damage caused as a result of failure in maintaining security by the relevant User.
3.4. Any information that is untrue, false, not updated, and incomplete that is provided by the User or the Website has reasonable grounds to believe that such information is untrue, false, not updated, incomplete, the relevant User account can be suspended or terminated by the Website as it poses such right and refuse any and all current or future use of the Website (or any portion thereof).
3.5. The Website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Blue Club to be held liable for any losses or claims arising out of such inaccessibility to the Users and the Users expressly waive any claims against blueclub.in in this regard.
4.1. All sales on the Website are binding in nature on both the User and Blue Club. Shipping up to the point of delivery or otherwise completing the transaction with the User within 5 days is the responsibility of Blue Club, unless there is an exceptional circumstance or occurrence of a force majeure event.
4.2. Blue Club is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the Website that is agreed and acknowledged by You. Accordingly, the sale of Products on the Website shall strictly be a bipartite agreement between you and the Blue Club on the Website.
5.1. All Products exhibited on the Website are on an “as is” and “as available” basis. Images of products are for and by reference only and actual Product may vary from the corresponding image exhibited. The Website disclaims any liabilities arising out of any discrepancies to this end.
5.2. Any guarantees of exactness as to the finish and appearance of the final Product as ordered by the User is hereby disclaimed by blueclub.in. The quality of any products, Services, information, or other material purchased or obtained by you through the Website is not endorsed or supported by Blue Club and is the sole liability of the respective Seller. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc.
5.3. Prices for Products are subject to change without prior notice, and at any time whatsoever, irrespective of whether an item has been earmarked/wish listed by a User. Any and all claims and/or liabilities arising from such revision in prices is disclaimed by the Website.
6.1. Prices for Products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, Products and services are offered by the us and may change in accordance with the brand guidelines or other terms and conditions applicable to each Brand. To purchase the products using such payment facilities as may be permitted by applicable laws and as may be accepted by the Website it is further undertaken by the User that by initiating a transaction, the User is entering into a legally binding and enforceable contract with us.
6.2. No registration/membership or browsing fee is charged by the Website. However, the Website reserves the absolute right to alter the fee policy from time to time. In the event, the Website alters its services; it may introduce new fees for such altered services. All such fees that the Website may charge will be intimated to the Users and such change shall automatically become effective immediately after they are posted on the Website. All such fees charged by the Website shall be in Indian Rupees. The Users continued use of the Website shall be deemed as an acceptance of the amended terms and conditions.
6.3. Agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment between Users and Blue Club may be entered by blueclub.in. Remittance of the payments made by the User and the date of completion of transaction shall be after the Products are delivered to the User and such other additional time as may be agreed by Us will be initiated by the Website.
6.4. While availing any of the payment method/s available on the Website, the Website will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the User due to:
Notwithstanding anything contained herein, for security or other reasons if it is not satisfied with the creditability of the User, the right to conduct additional verification is reserved by the Website.
6.5. Use of the payment facilities provided by the Website shall not render the Website liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the Products listed on the Website. For any damages, interests or claims arising from not processing a transaction, the Website shall not be hold responsible.
6.7. Limits on the number of transaction which an individual holding a financial instrument may use for payment for Products may be imposed by the Website in its sole discretion.
Additionally, to process transactions exceeding such limit and transactions by Users that have incurred questionable charges and amounts, the right of refusal is reserved by the Website.
6.8. For providing the User with payment channels through automated online electronic payments (either itself or through Service Providers), cash on delivery, collection and remittance facility for the payment of Products purchased by the User on the Website using the existing authorized banking infrastructure and credit card payment gateway networks (of either the Website or Service Providers) the Website is merely considered as a facilitator.
7. Shipping and Delivery
7.1. All Products purchased from the Website to be delivered to the User by Blue Club through a logistics partner’s standard courier service. All deliveries where applicable shall be made on a best efforts basis, and while the Website will endeavour to deliver the Products on the dates intimated, any claims or liabilities arising from any delay in this regard is disclaimed by the Website. On behalf of the Seller, a nominal fee may be charged on all cash on delivery (“COD”) orders. The COD charge can be viewed at the time of placing the order and in all order related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.
7.2. blueclub.in shall not be responsible for any delay in the delivery of the Products. blueclub.in shall not be liable for any damage to the Product in transit due to mishandling by the logistics partner.
7.3. A maximum of three attempts to deliver your order with be taken by the logistics partner supported by blueclub.in. In case the User is not reachable or does not accept delivery of products in these attempts by us the right to cancel the order(s) at its discretion is reserved.
7.4. An estimated delivery time shall be displayed on the order summary page. On placing your order, containing a summary of the order and also the estimated delivery time to your location, an email will be received by you.
7.5. Sometimes, delivery may take longer due to inter alia:
7.6. In the event any delay in delivery of a Product is expected, the Website may, at its sole discretion, intimate the User who may have purchased the same, regarding such delay.
7.7. In case of failure or delay of delivering the Products including any damage or loss caused to the Products, there is no responsibility held by the Website nor bear any liability.
7.8. Where there is a likelihood of delay in delivery of the Products, the User may be notified of the same from time to time. However, for any delay in delivery of the Products, which was caused due to reasons beyond the control of the Website, no refund is entitled to be claimed by the User.
7.9. However, in case of where a damage caused to the Products ordered, as per the Seller’s replacement policy as may be indicated on the Website along with the Product, it will be replaced by the Seller.
7.10. No deliveries of the Products shall be made outside the territorial boundaries of India.
7.11. In case a User purchases multiple Products in one transaction,
7.12. If a User wishes to get delivery to different addresses, then the User shall be required to purchase the Products under separate transactions and provide separate delivery addresses for each transaction, as may be required. The User agrees that the delivery can be made to the person who is present at the shipping address provided by the User.
7.13. blueclub.in shall not compensate for any mental agony caused due to delay in delivery. The Users can cancel the order at any moment; the Users will be refunded back the price of the product in the account or payment wallet, in accordance with the options chosen by you, as soon as the order is successfully cancelled.
8. Return, Replacement and Refund
8.1. All Products ordered from the Website and successfully delivered to the User by the respective Seller may be returned to the Seller in accordance with the terms contained in the respective Seller policy.
8.2. However no Products will be accepted by the Seller if (a) the Products have been damaged by the User (b) if there is a change in the quality, quantity or other characteristics of the Product (c) if as per the Seller the product returned is not the Product that was delivered (d) any other circumstances that the Website may notify or deem appropriate from time to time.
8.3. In case of returns:
8.4. If the User wants to instant return or return within 15 days from delivery date, and if reverse pickup of the items is not offered by blueclub.in, the User may send the shipment himself/herself. The scanned copy of the courier slip should be sent to email@example.com by the Users and the amount will be refunded by Blue Club. The courier slip amount or INR 160 per kg, whichever is less will be refunded by Blue Club.
8.5. In case of return initiated and subsequently couriered by the User himself/herself, and if it is found that the claimed shipment was not delivered to blueclub.in or the shipment was empty, to establish his/her claim of return it will be the onus of the User to prove through presentation/submission of Proof of Delivery (PoD) from the concerned logistic service provider. However, non-receipt of Product by the Blue Club may lead to no refund/exchange being issued to the User. The User waives In this regard, any claims against Blue Club shall.
8.6. Refunds for courier charges shall be against a valid RVP slip/written confirmation from the courier company that the RVP has been done for a particular shipment/order.
8.7. In case of any discrepancy in the status of reverse pick up of a Product, (where the Users claim the Product has been returned, while our system suggests otherwise) refund will be initiated only if the RVP slip given at the time of the pick-up is successfully furnished by the Users.
8.8. For the products returned by mistake no liability is held by blueclub.in. In circumstances where a product not belonging to blueclub.in is returned by mistake, blueclub.in is not accountable for misplacement or replacement of the product and there is no responsibility of blueclub.in for its delivery back to the User.
8.9. Size exchange can be availed at the special price of an item. Please take note that this is applicable only on Products that are exchangeable, as mentioned on the product page.
8.10. Once returned or in case the User does not receive the delivery within the time period agreed, the User will be entitled for refund of the entire cost of the Product after adjusting relevant courier charges and such other charges that the Website may at its own discretion deduct and it can be claimed by the User. In case a User does not raise a refund claim as per the Terms, the User shall be ineligible for a refund. In the event, the refund facility is not available in full or in part for certain Products, the User shall not be entitled to a refund in respect of such Products.
8.11. All Products ordered by the User shall be eligible to be replaced in accordance with the Term’s replacement policy as indicated herein above, if the Product delivered is damaged, soiled or is different from the Product specifications mentioned on the Website. Blue Club will accept return or size exchange of a Product only in accordance with the returns policy.
8.12. Where the Product replaced is of a higher value that the Product returned, the User holds liability to pay the differential charges by way of any of the payment method mentioned herein.
8.13. Where the Product replaced is of a lower value, a voucher or credit note for the differential value to be issued by the Website at its discretion and the User that may use such voucher, subject to terms and conditions stated therein, for another transaction on the Website.
8.14. Refund, if any, shall be made at the same issuing bank through which the Product was purchased. For cash on delivery transactions, the User has the option to receive the refund in any bank account via NEFT (for which the User shall have to share the bank details) or, the refund will be credited to the wallet linked to his/her User account on the Website.
8.15. For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode.
8.16. All refunds shall be made in Indian Rupees only.
8.17. It is acknowledged by the User that the Website will not be liable for any damages, interests or claims etc. resulting from non-processing an order or any delay in processing an order which is beyond control of the Website.
8.18. All the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made there under, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 should be complied by all Users and the rules made there under and all other laws as may be applicable.
To provide a safe and secure shopping experience, transactions monitoring for fraudulent activity is done by us regularly. In the event of detecting any suspicious activity, the absolute right to cancel all past, pending and future orders is reserved by blueclub.in without any liability. In scenarios like inaccuracies in pricing of product on Website and stock unavailability right to refuse or cancel orders is also reserved by blueclub.in. Before accepting any order additional verifications of information is also required by us. If all or any portion of your order is cancelled you will be contacted by us or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your account. Any promotional voucher used for the cancelled orders may not be refunded. Further, in case of suspicious transactions, the right to inform law enforcement officials is reserved by blueclub.in and provide them with all transaction details that may be requested for investigation of any illegal activity.
9.2. The User may be considered fraudulent if inter alia any of the following scenarios are met:
9.3. The User may be considered loss to business if any of the following scenarios are met:
Account for the Users falling in fraudulent or loss to business category may be blocked. Any credits earned through loyalty or referral program will be forfeited in such case.
9.4. Any orders that classify as 'Bulk Order' under certain criteria can be cancelled by blueclub.in at any stage of the product delivery. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, and any additional criteria as defined by blueclub.in:
Any promotional voucher used for placing the 'Bulk Order' may not be refunded
9.5. If a User raises a complaint for partial item/partial order:
10. User Conduct and Rules:
10.1. It is agreed and undertaken by You to use the Website only to post and upload messages and material that are proper. By way of example, and not as a limitation, It is agreed and undertaken by you that when the Website, you will not:
11.1. Intellectual Property Rights (“IPR”) for the purpose of these Terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the Website.
11.2. All IPR on the Website exclusively belong to either the Website or the third party blueclub.in and suppliers, as the case may be. Under no circumstance shall any User infringe in any way such IPR of the Website, Website for any purposes whatsoever.
11.3. All those IPR arising as a result of domain names, internet or any other right available under applicable law shall vest in the domain of Blue Club Collection Private Limited and/or its affiliates as the owner of such domain name.
11.4. It is hereto agreed and confirmed by the Parties that no part of any Intellectual Property rights mentioned hereinabove is transferred in the name of User and any intellectual property rights arising as a result of these presents shall also be in the absolute ownership, possession and our control or control of its owners/permitted assigns, as the case may be.
11.5. It is deemed that it is hereby granted to blueclub.in by every User a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, publish, transmit, reproduce, modify, adapt any content provided or created by the User. No liability is held by Blue Club for any infringement of intellectual property rights with respect to such content created by the User.
11.6. Except as expressly provided herein, it is acknowledged and agreed by the User that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any Intellectual Property Right through any medium without obtaining the necessary authorization from the Website or the thirty party owner of such Intellectual Property Right.
12.1. It is deemed that it is indemnified, defended and hold harmless by the User the entity owning and operating the Website, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with :
Each an “Indemnity Event”
12.2. Upon occurrence of an Indemnity Event, the User will be notified by the Website of such claims which the User shall be liable to indemnify the Website against. The User shall then be obligated to consult with the Website regarding the course of action to be undertaken in defending such a claim.
12.3. It is deemed that no compromise or settle of any claim or admitting of any liability or wrongdoing is done by the User on the part of the Website without the express prior written consent of the Website which can be withheld or denied or conditioned by the Website in its sole discretion.
12.4. Notwithstanding anything to contrary, the Website’s entire and aggregate liability to the User under and in relation to these Terms shall not exceed the greater of Indian Rupees One Hundred (INR 100) or the amount of fees, if any, paid by the User to the Website under the relevant order to which the cause of action for the liability relates.
12.5. Notwithstanding anything to contrary, in no event shall the Website, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to the User for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the Website has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the User’s use of or access to the Website or the Product.
13. Use of Content
13.1. While using the Website, it is not undertaken by the User specifically to host, display, upload, modify, publish, transmit, update or share any information or content that:
13.2. In certain cases, where the User requires certain services in relation to the Products, such as warranty, after-sales or installation services, the User shall directly contact to us. However, in the event, the Website is contacted by the User for the same, the relevant Seller may be informed by the Website to provide or facilitate the provision of such services to the User.
13.3. It is acknowledged by the User that there may be certain orders that the Website is unable to process or pass on to the Seller and/or which the Website must cancel owing to various reasons such as non- availability of the Website service, force majeure, credit limitations or suspected fraud etc.
13.4. It is presumed that the User shall use the Website and purchase any Products available on it, for personal, non-commercial use only and no product of the Website to be re-sold to any other person or commercialize the same in any manner whatsoever.
13.5. The User may need to install updates that the Website or any third party may introduce from time to time to access the Products /Website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the Website, it is deemed to have agreed by the User to receive such updates.
13.6. It is agreed by the User that it shall solely be responsible towards the Website and to any third party for any breach of its obligations under these Terms and for any consequences, losses or damages that may be suffered by the Website owing to such breach by a User.
14. Report Abuse and Take Down Policy
14.1. In the event the Website or any User becomes aware of any objectionable content on the Website including but not limited to violation of privacy, misuse of personal information or violation of any IPR, in violation of these Terms then, the Website, by itself or upon receipt of a communication from any of its Users, without any prior notice such objectionable content will be taken down by Website from the website content.
14.2. For any reporting in respect of the aforesaid, t the Website at firstname.lastname@example.org should be contacted by the User.
15. Feedback and Information
15.1. User feedbacks or information pertaining to Products offered on the Website or any information pertaining to the Website shall be deemed to be non-confidential in nature.
15.2. The Website reserves the right, at its sole discretion to use such information for upgrading/enhancing the Website and such use shall be entirely unrestricted.
15.3. The Website may at its discretion, also make any modifications or changes to the Website and its content and / or Products on the basis of such feedback or information.
15.4. In the event that the Website makes any changes or modifications to the Website or Products on the basis of any such feedback, no rights or title (including any IPR)will be shared with the User in such changes or modifications to the Website or Products listed therein.
15.5. By submitting any feedback or any information, hereby it is warranted by the User that (i) the feedback does not contain confidential or proprietary information belonging to the User or any other person and shall not entitled to any compensation or reimbursement of any kind from the Website for the feedback under any circumstances.
17. Dispute Resolution
17.1. In the event any dispute arises out of or in connection with the Terms herein, including the validity hereof, the parties hereto shall endeavour to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 15 (Fifteen) calendar days, gives a notice to this effect, to the other party in writing.
17.2. In case of such failure, the dispute shall be referred to a sole arbitrator, who shall be appointed by the Website. The arbitration proceedings shall be governed by the Indian Arbitration and Conciliation Act, 1996 and shall be held in New Delhi. The language of arbitration shall be English.
18. Jurisdictional Issues
Unless otherwise specified, the products/items listed on the Website are solely for the purpose of delivery in India. For use or availability of Products for use in locations/countries other than India no liability is taken by the Website under no circumstance.
19. User Protection Program
19.1. The Website’s User protection program provides for resolution of disputes between the User and Seller to successfully resolve a dispute regarding refund or replacement or non-delivery of a Product.
19.2. In such an eventuality, if the issue with the Seller remains unresolved it can be written to email@example.com by the User.
19.3. The Website’s Users support team shall provide reasonable assistance and take such relevant actions against the Seller as it, at its sole discretion may deem fit.
20. General Provisions
Notice: All notices to be issued pursuant to these Terms shall be served to the User by email or by general notification on the Website. Any notice to be sent to the Website pursuant to these Terms shall be sent to the Website’s grievance officer by e-mail firstname.lastname@example.org.
Assignment: These Terms shall not be assigned or otherwise transferred by the User. However the Website’s obligations under these Terms are freely assignable or otherwise transferable by the Website to any third parties without the requirement of seeking the Users prior consent.
Severability: If any provision of these Terms is void, or is so declared, such provision shall be severed. The Terms shall otherwise remain in full force and effect.
Waiver: Any failure or delay by a party to enforce or exercise any provision of these Terms, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these Terms or in law or at equity. Any waiver by a party shall only be made in writing and executed by a duly authorized officer of such party.
Relationship and Exclusivity. Nothing in these Terms shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.
Force Majeure: If performance of any Service under these Terms by the Website is prevented, restricted, delayed or interfered with by reason of labour disputes, strikes, acts of God, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the Website and could not have been prevented by reasonable precautions then the Website shall in toto be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the Website of its obligations herein.